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Testimonials
What Our Clients Are Saying
Industry Standard
Trusted by Experts
With chargeguard, it isn't. Our C.E.R.A. account audit reveals the amount of chargeback and shortage fees that are recoverable from Amazon. We then go to work to reclaim up to 70%³ of these fees on your behalf. Easy-peasy.
But, it's not rocket science.
Amazon 1st Party Vendor Cost Recovery
Fighting Amazon deductions shouldn't be rocket science.
$6 Billion
Amazon’s amassed over $6 billion in chargeback & shortage fees°
5 Years
With chargeguard you can now reclaim up to 5 years of erroneous fees¹
4%-18%
Amazon’s 1st party vendor chargeback & shortage fees average 4%-18%² of revenue
As I reflect a little on this past year, I cannot help but send a quick note of thanks! Our expanded team is still very new but we have accomplished a lot since first starting a few years ago. As many of you know, I was melancholy about giving up any Amazon responsibilities as ‘she was my baby’. And while I still feel Amazon is my baby, you have all helped to make her the best version of herself. We have built out a great team and continue to uncover new ways of working while also focusing on delivering company-leading results. I look forward to our continued evolution and growth. Afterall, today is Day 1 and we have so much more to accomplish!
— Jay Bartel – Team Leader – eCommerce PurePlay
Team Leader – eCommerce PurePlay
POTENTIAL RECOVERY
We don't stop at only revealing the fees levied against your account, see your total recovery potential by working with chargeguard.
FEE BREAKDOWN
In addition to seeing the total amount of fees and deductions, understand the historical breakdown of chargebacks and shortages.
REPEAT OFFENDERS
With insights about your top, repeating deductions, the path to root cause analysis can begin. The goal: minimize new Amazon deductions from the start.
FEE TIMELINE
By seeing Amazon deductions and fees over a period of time, you can get an understanding of trends and seasonality when fees spike or contract.
2 YEAR HISTORY
Unlike Vendor Central providing visibility to only a subset fees and deductions for up to 1-year, our C.E.R.A. provides the full picture over a 2-year period.
DISPUTE ACTIVITY
In addition to the total fees on your account, we provide visibility as to the historical dispute activity so you know what's been disputed and what hasn't.
Get the full picture:
Because knowing is half the battle.
The chargeguard Evaluation and Recovery Analysis (C.E.R.A.) review puts the path to cash in motion. It’s a free, no-obligation audit so you can see what the size of the prize looks like. Discover how much you can recover at no cost.
While it's no match for the C.E.R.A. audit, use our Recovery Estimator to get a feel for just how big the problem may be.
Want a sneak-peek?
This Recovery Estimator is only an estimate. To see exactly how much you can recover specific to your account, request a free, no obligation C.E.R.A. audit.
You're not alone in the cost recovery battle
Many Amazon vendors are fighting this battle with you. Amazon has done a spectacular job of clouding transparency as to the multitude of chargeback fees and shortages as well as disputing these fees. Reversing them can seem like an endlessly daunting task. A classic David versus Goliath battle in play.
Getting your money back is what we do
For Amazon 1st party vendors, on $10 million in shipments, fines can range from $400,000 to $1,800,000 for noncompliance chargeback & shortage fees. These fees are triggered, mostly, by automated systems. The problem with Amazon’s machine-driven processes is that machines make mistakes. Get a free comprehensive account audit to see what you're entitled to today.
As I reflect a little on this past year, I cannot help but send a quick note of thanks! Our expanded team is still very new but we have accomplished a lot since first starting a few years ago. As many of you know, I was melancholy about giving up any Amazon responsibilities as ‘she was my baby’. And while I still feel Amazon is my baby, you have all helped to make her the best version of herself. We have built out a great team and continue to uncover new ways of working while also focusing on delivering company-leading results. I look forward to our continued evolution and growth. Afterall, today is Day 1 and we have so much more to accomplish!
— Jay Bartel – Team Leader – eCommerce PurePlay
Team Leader – eCommerce PurePlay