Features & Benefits
Put Amazon deduction management on autopilot.
5 Year Fee Recovery
With the ability to recover shortage deductions as far back as 5 years, total recovery potential is maximized to the largest recovery possible.
A Dedicated Fee Fighter
A Certified Recovery Specialist will work with you on a one-to-one basis to provide expertise and ensure an efficient recovery process.
Ongoing root cause analysis and supply chain coaching to minimize new deductions before they are levied against your account.
Save Time & Resources
With a dedicated Certified Recovery Specialist and dispute management team, you can focus on growing your business, not fighting Amazon.
Visible Dispute Activity
Keep an eye on how many disputes are pending, denied and approved. And, most importantly, see how much has been recovered.
Robust Reporting
No longer be kept in the dark on how much Amazon has levied against your account. See total counts, chargeback types, monetary impact and more.
Increase Profitability
By recovering historical chargebacks and shortages and reducing new deductions, we've seen brands increase profitability by up to 20%.
Carrier Integration
Save time and increase dispute case approvals by connecting with carriers to automatically retrieve and attach BOLs and PODs.
Only Pay For Results
Our fee model is simple. If we don't recover deductions for you, you don't pay us. Our model aligns with your goals precisely.
Imagine: Dashboards didn't exist. No cryptic codes. No veil over the true cost of doing business with Amazon. Only a new short story. Delivered daily, in real time, with the most insightful, action-oriented steps to positively impact the profitability and growth of your Amazon operations. That would be amazing. That would be chargeguard Insight.
Boy, do we have a story to tell.
Get chargebacks & shortages... back.
chargeguard is the easiest and most effective way to recover historical Amazon deductions and protect against new fees. See how we do it in our video.
Experts on deck.
Ready to fight to get your money back. With over 100 Certified Recovery Specialists, we're equipped with the knowledge and tools needed to recover your Amazon deductions. Our team then provides root cause analysis to guard against new fees. Here's just a few of our fee fighters.
Nishka Lopez
Certified Recovery Specialist
Kyle Hamar
Certified Recovery Specialist
April Peele
Certified Recovery Specialist
NaQuinton Gainous
Certified Recovery Specialist
Kelly Jordan
Certified Recovery Specialist
Barbara Markovic
Certified Recovery Specialist
James Mack
Certified Recovery Specialist
Anna Summers
Certified Recovery Specialist
How It Works
Finally, a path to cash for 1st party vendors
1. No Cost Audit
The chargeguard evaluation and recovery analysis (C.E.R.A.) review puts the path to cash in motion. It’s a free, no-obligation audit of what the size of the prize looks like. Discover how much we can recover for you at no cost.
It all starts with our C.E.R.A. audit account review
Never fight the fee battle again
Your Certified Recovery Specialist and dispute management team will launch the entire chargeback & shortage recovery plan. Our team will work to identify root cause, submit and manage disputes and track recoveries while you focus on growing your business.
2. Account Kickoff
Dispute within scope. Ready, aim, fire.
We'll work to identify deductions dating back as far back as 5 years or as far back as data will allow. This data is then prioritized for optimal submission success. Progress will be tracked on so you know where we stand.
3. Submit Disputes
A 3X action plan that fights tough
We understand that working to recover Amazon shortages can be tough. So, we don't stop at just one dispute. We've developed a triple-action recovery process that fights against shortages to reclaim up to 70% of these fees.
4. Litigate
Only pay fees you actually owe. Nothing more.
Approved disputed amounts trickle directly back to the account balance throughout the process. Refunds are credited to your Vendor Central account and paid out with regular disbursements. Expect 9 to 12 months to complete the recovery process. Cha-ching.
5. Recover Money
There Is Something for Everyone
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Getting started is as easy as...
Request audit
Just connect your account with our tool so we can pull data
Review results
A specialist will review the C.E.R.A. report with you
Get money back
On your ready, we'll begin initiating claims with Amazon